How cities are retiring paper.

How U.S. cities and agencies use Sivil, the digital forms and workflow platform for the public sector, to retire paper across oversight, permits, public records, and service requests.

In the news

Jun 24, 2026

New police oversight portal goes live in Grand Rapids
Grand Rapids' Office of Oversight and Public Accountability launched a Sivil-built portal that consolidates six community pathways (complaints, compliments, appeals, expungement help, training proposals, and Know Your Rights workshop requests) into a single intake at grandrapidsopa.siviltech.com. Quotes OPA managing director Brandon Davis and Sivil CEO Tony Rice II.
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May 11, 2026

City of Phoenix launches portal for complaints about federal enforcement activity
KTAR News covers the launch of the Sivil-powered Federal Enforcement Complaint Reporting Portal, a public-facing way for Phoenix residents to report complaints about federal enforcement activity, stood up under the city's new Community Transparency Initiative.
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Apr 11, 2026

Phoenix City Council Approves Tracking System for Federal Immigration Enforcement Abuses
Coverage of the Phoenix City Council vote to stand up a Sivil-built complaint portal as part of the Office of Accountability and Transparency's expanded mandate around federal enforcement.
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Mar 26, 2026

City Council Advances Community Transparency Initiative (CTI) to Support Residents
The City of Phoenix announced the Mayor and Council vote approving the Community Transparency Initiative, directing the Office of Accountability and Transparency to implement a new multilingual complaint platform called Sivil within 60 days to document reports about federal enforcement activity.
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Mar 11, 2025

Mukilteo Police Department Launches New Website to Streamline Community Feedback
The City of Mukilteo announced a new community feedback portal, built with Sivil, that lets residents file commendations, complaints, and questions directly to the police department from the city website.
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Jun 19, 2024

Recipient Spotlight: One-on-One with Tony Rice, II of Sivil Technologies
BCIF's profile of Sivil CEO Tony Rice II on the origins of the company and its mission to help public-sector agencies replace paper and PDF workflows with modern, accessible digital tools.
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Mar 2, 2023

Suffolk County opens portal for complaints against police
WSHU's coverage of Suffolk County's launch of an online portal, built on SIVIL Oversight, that lets residents submit complaints and compliments about Suffolk County Police to the Human Rights Commission for review.
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Mar 1, 2023

Suffolk To Review Complaints Of Police Misconduct Through Portal
Patch's report on County Executive Steve Bellone's Hauppauge press conference unveiling SIVIL Oversight as the platform Suffolk County residents will use to file complaints and compliments about SCPD, with multilingual support and review by the Human Rights Commission and Internal Affairs Bureau.
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Jan 17, 2023

Citizens Police Oversight Commission releases a statement regarding rollout of new case management system
The Citizens Police Oversight Commission announced its rollout of Oversight by Sivil as the commission's new case management system, joining oversight bodies in Long Beach and Charlottesville on the same platform.
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Aug 14, 2022

Charlottesville Police Civilian Oversight Board launches online complaint portal
Regional coverage of the Charlottesville Police Civilian Oversight Board's launch of an online complaint portal built by Sivil Technologies, with quotes from Executive Director Hansel Aguilar and Sivil CEO Tony Rice II.
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Aug 12, 2022

Police Civilian Oversight Board Launches Online Complaint portal, Other Initiatives
The City of Charlottesville announced the Police Civilian Oversight Board's selection of Sivil Technologies to power the board's new online complaint portal and case management workflow.
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Mar 21, 2022

Got a complaint about a Fort Worth police officer? Or a compliment? A new portal makes it easier.
KERA News covers Fort Worth's Office of the Police Oversight Monitor launching an online portal for residents to file complaints, commendations, and comments about Fort Worth Police officers, the civilian-oversight intake the city runs on Sivil.
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